Flagship / self-check
How digitally mature is your clinic? Ten minutes, six questions, and a straight answer about where your practice actually stands, and what to do next. This is a practical readiness check across the dimensions that decide whether technology helps or just adds cost. It is indicative, not an audit, and nothing you enter leaves your browser.
01 Records and EHR How patient records are kept and how easily staff can find them. Mostly paper, or files scattered across devices Basic digital records, but inconsistent and hard to search A shared electronic record used by most of the team A full EHR that is structured, searchable and used by everyone
02 Interoperability Whether your systems can share information with each other and with outside partners. Systems do not talk to each other; data is re-typed by hand Some manual export and import between systems Key systems exchange data automatically within the practice Data flows to labs, pharmacies or partners using recognised standards
03 Patient access What patients can do online, from booking to seeing their own results. Everything happens by phone or in person Online booking, or a basic web presence, and little else Patients can book and receive some results or messages online A portal or app where patients book, message and view records securely
04 Remote care Your use of telehealth and monitoring patients between visits. No remote consultations or monitoring Occasional phone advice, but nothing structured Regular video consultations for suitable appointments Video plus remote monitoring feeding back into the record
05 Data protection How you secure information and control who can see it. Shared logins, no backups, little control over access Individual logins, but backups and access are ad hoc Individual accounts, regular backups and basic access control Role-based access, encryption, tested backups and clear consent
06 Team and ownership Whether people, skills and responsibility for digital are in place. No one owns digital, and training is rare One person handles IT informally, on top of another job A named owner for digital and some regular training Clear ownership, a small budget and ongoing team training
See our maturity band 0 of 6 answered
Method note: this is an original readiness model, not an accredited maturity framework. The cited strategies and standards inform the domains, not the band thresholds. Use the result to structure discussion, then validate priorities with the people responsible for care, operations, security, and data.
Before you buy anything Once you know your gaps, the next step is choosing tools well. Build the questions to put to a vendor, and decode the jargon they will use.
